ACRL, Maryland Chapter

The official blog of the Maryland Chapter of ACRL

2012 MLA/DLA Conference


  • Pre-Conference: Creating Tutorials Using Screencasting Software
  • What Students Ask & How: A Study of IM Chat and Face-to-Face Reference Inquiries at Towson University [slides]
  • Takin’ It to the Streets
  • Don’t Miss the Hidden Treasures! Ideas for Successful Library Outreach
  • Conducting Environmental Scans: Assessing User Needs and Library Functions
  • Making the Most of User Feedback, Survey Comments, and Focus Groups: Analyzing Qualitative Data [slides]
  • Through the Users’ Eyes: Discovery Tool Usability
  • From Practice to Publication: Scholarly Opportunities for Library Professionals
  • Surviving and Thriving x3: How an Academic, Public, and Special Library Are Using the Economic Downturn to Improve Communication with Customers

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